This notice explains how Creative Prints handles personal data when you use the website, contact us, or request personalized print services. It is written to help you understand what we collect, why we use it, and how you can exercise your privacy rights.
This introduction summarizes the subjects addressed in the policy and points to related internal guidance.
You may ask us to confirm whether we process your personal data and to provide a copy where appropriate. You may also request correction of inaccurate information, deletion where the law allows it, or restriction of processing in certain cases. If we rely on legitimate interests, you may object on grounds relating to your situation, subject to legal exceptions.
To exercise a privacy right, send a clear request through one of the contact channels listed in this policy and describe the data or action you are asking about. We will review the request, verify it if needed, and respond within the period required by applicable law or explain why a full response cannot be provided.
Contact and order-related data are retained for as long as needed to manage the inquiry, complete the requested service, handle follow-up, and meet accounting, legal, or dispute-related obligations where applicable. Technical data is kept for a limited period consistent with security and operational needs, then deleted or anonymized when it is no longer required.
If we make material changes, we will update the policy text on the site and may use a reasonable notice method for significant revisions. The version in force is the one published at the time you review the site, unless a later version is stated to apply.
Depending on how you use the site, we may process your name, email address, phone number if you provide it, inquiry message, service preferences, server request metadata, and browser or device information. This data is used to respond to requests, manage technical delivery, and maintain website security.
We receive personal data when you submit a contact form, send an email, share files for review, or call us with an inquiry. We also generate limited technical data through the operation of the website, such as request logs and device-related information needed for security and delivery.
Essential cookies support core site functions such as page navigation and form handling. Preference cookies store privacy choices so they do not need to be set again on each visit. We do not state that analytics or marketing cookies are active unless they are separately confirmed.
We use only essential cookies for site operation and cookies that remember privacy preferences. If your browser blocks or removes cookies, some site functions may not work as intended, but the site should remain usable for basic browsing.
We use personal data to answer inquiries, prepare quotations, review files and personalization details, manage proof approval, produce and deliver orders, maintain website security, and keep records needed for administration or legal compliance. Technical data is used to support site functionality and diagnose problems.
We may share limited personal data with service providers that help us operate the website, process communications, support technical delivery, or manage related administrative tasks. These parties are expected to use the data only for the assigned purpose and to apply appropriate confidentiality and security measures.
We may disclose personal data when required by law, regulation, court order, or a lawful request from a public authority. We may also share information where necessary to establish, exercise, or defend legal claims, or to protect the security and integrity of the website and our operations.
Where the GDPR applies, we process personal data on a lawful basis appropriate to the activity involved, such as responding to a request, performing a contract or pre-contractual step, meeting a legal obligation, or relying on legitimate interests where permitted. The applicable basis depends on the context of the interaction.
Where the GDPR applies, you may have rights to access, rectify, erase, restrict, or object to processing, and to request data portability in appropriate cases. You may also withdraw consent where processing is based on consent, without affecting prior lawful processing. We may need to verify your identity before acting on a request.
Use the listed channels for privacy questions, access requests, or other data-related communications.
